Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length

 
Advanced search

1044222 Posts in 42314 Topics- by 33995 Members - Latest Member: omoithesane

September 20, 2014, 02:01:56 PM
TIGSource ForumsDeveloperBusinessPayment Processor Recommendations
Pages: [1]
Print
Author Topic: Payment Processor Recommendations  (Read 1898 times)
infinitereplay
Level 0
*


View Profile Email
« on: March 04, 2010, 10:19:07 PM »

Hello, I was wondering if anyone knew of a good payment processor for digital distribution.  I was thinking of Plimus which has low rate of 75 cents fee for processing a payment under $5.00.

I was thinking of selling my game betwen $1-$5 dollars so I need the lowest commision possible.

Thanks.
 -Robert
Logged
Oddball
Level 10
*****


David Williamson


View Profile WWW
« Reply #1 on: March 05, 2010, 12:45:20 AM »

The forums search function is your friend.

http://forums.tigsource.com/index.php?topic=257.0

Plenty of discussion there.
Logged

FastSpringCEO
Level 0
**


View Profile Email
« Reply #2 on: March 08, 2010, 03:40:25 PM »

Some other firms also offer a minimum of 75 cents as well.
Logged
ஒழுக்கின்மை
Level 10
*****


Also known as रिंकू.

RinkuHero
View Profile WWW Email
« Reply #3 on: March 08, 2010, 07:25:10 PM »

for the lowest possible, there's paypal -- it's not a full payment processor and doesn't automate delivery of downloads, but it only takes about $0.31 + 2.5% or something like that.
Logged

FastSpringCEO
Level 0
**


View Profile Email
« Reply #4 on: March 08, 2010, 09:29:29 PM »

Paypal is the cheapest option, and it does fit well for a number of vendors, as it has some significant advantages.  There is also a downside that publishers can become aware of. Here is a sampling of some client feedback we've received from clients who have used Paypal:

“PayPal’s reporting is extremely limited.”
“Virtually impossible to use for serious businesses without extensive external code or a system to manage customer flow/cross/upsells.”
“You spend too much precious time on e-commerce tasks and way too little time on marketing and dev.”account's funds on
"They froze my account funds indefinitely and I'm stuck trying to prove my business to them in order to get my money back.  In the meantime, I have to still pay all my expenses."
“For business-to-business products, clients do not take you seriously as a potential supplier if PayPal is your main payment method.”
“No branding on PayPal order pages means fewer purchases!  My order page needs to blend in with the rest of my site or too many people will bail on us”
“No fulfillment support”
“Revenue is lost because a decent number of customers are located in countries PayPal won’t accept payments within for whatever reason.”
“As much as I like rolling my own solutions, it’s too complicated to offer quantity discounts, coupon codes, and multiple currencies on top of the PayPal API alone.”
“Tax responsibilities are on the client, ugh.”
“Huge problems with spam filters on PayPal — we automatically send out logins once an order is processed yet a higher percentage is not received than is received.”
“They have virtually no fraud screening.”
“(PayPal is) more difficult to set up - documentation spread all over the place, and forum answers sometimes misleading”
“There is no support for discount codes/vouchers (this really surprised me)”
“No experience with (PayPal) customer service yet- but I’ve heard bad things”
“Their system is very clunky, as far as looking up orders, pulling reports, checking a history etc…”
“PayPal heavily favors the purchaser not the vendor selling, as in chargebacks or disputes etc.”
“I don’t get notification of orders on a consistent basis, I have to login and check orders daily”
“We sell off multiple sites with the same PayPal account and the reporting to figure out which sites generated which sales is a nightmare”
“Lacks professionalism”
“Their UI stinks, it takes me a while to figure out how to do things in their system”
“I have heard too much about PayPal’s abuses to trust them.  When I see something where the only payment option is PayPal, I select a different option: not buying.”
“No ability to offer upsells (at least that I can figure out)”
 
Here is what one vendor said about the experience of switching from Paypal to a full service e-commerce solution (to us in this case):
http://www.fastspring.com/blog/2009/12/switching-to-fastspring-a-clients-experience/

Here is a now online-famous Paypal story which got a lot of attention through a vendor's blog: http://www.fastspring.com/blog/2009/12/another-paypal-story-yikes/

As I mentioned, Paypal is a great option for vendors with certain needs.  They clearly are doing a great job for many thousands of vendors, given how successful they are.  This feedback is just a sampling based on situations where Paypal didn't work out for certain vendors; it's good to be aware of, though it's safe to assume that the majority of their vendors are perfectly happy, as there are some good benefits (including price) over full service solutions.

Logged
moi
Level 10
*****


DILF SANTA


View Profile WWW
« Reply #5 on: March 09, 2010, 09:42:21 AM »

Quote from: fastspring
“Tax responsibilities are on the client, ugh.”
Could you give me a few details about the advantages you offer in that domain. What kind of tax-related services does Fastspring offer?
Logged

subsystems   subsystems   subsystems
FastSpringCEO
Level 0
**


View Profile Email
« Reply #6 on: March 09, 2010, 10:00:42 AM »

Sure.  Full service payment processors handle collection and payment management for your taxes.  For example, all VAT tax and any applicable US tax.  We become your merchant of record so the taxes are our responsibility.

This post explains some of the key differences between a full service e-commerce solution and a basic service like PayPal and the others:
http://tinyurl.com/c3t3qq

Keep in mind that one of the ways customers can pay when using a full service solution is via PayPal, but customers have numerous alternative payment methods available as well.  Some vendors won't need the features of a full service solution, while for others it makes a huge difference in their bottom line.

Hope that helps answer your question.

Dan
Logged
Pages: [1]
Print
Jump to:  

Theme orange-lt created by panic