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TIGSource ForumsCommunityTownhallForum IssuesIs Your Emailer Down?
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phyerboss
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« on: September 20, 2014, 01:10:54 PM »

I been trying to get the site to email me a PW reset link for a day or so. And its not showing up in my spam folders.

Luckily I was able to retry over and over again and guess it. Gentleman
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Christian Knudsen
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« Reply #1 on: September 20, 2014, 01:20:13 PM »

Yeah, the site's emailer is probably down (at least some of the time). Some people trying to register are also not receiving their registration emails. And I've sometimes not received notifications about replies to threads I'm following.

The problem is that the people that have access to fix this don't check the forums very often or are too busy to fix it. Sad
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phyerboss
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« Reply #2 on: September 20, 2014, 06:54:19 PM »

Man that sucks.

Best of luck getting someone in to look at it
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Switchbladed
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« Reply #3 on: September 22, 2014, 11:39:06 AM »

It's not down. Currently it seems as though the email or IP Tigsource sends emails from is blacklisted, so email providers such as hotmail or gmail that use the blacklist will not receive emails from Tigsource.
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Adam_
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« Reply #4 on: September 22, 2014, 01:46:39 PM »

Same problem here when I registered a few weeks ago. Ended up having to pick a temporary E-Mail address from a different host. I already emailed Derek, but didn't receive a response yet. Would highly appreciate if this was fixed, because I could then actually make use of E-mail alerts Smiley
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Jondog
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« Reply #5 on: September 24, 2014, 12:15:08 AM »

Ohh, so it wasn't just me, I thought I accidentally disabled topic emails.
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RJAG
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« Reply #6 on: September 24, 2014, 02:09:54 AM »

Yeah, the site's emailer is probably down (at least some of the time). Some people trying to register are also not receiving their registration emails. And I've sometimes not received notifications about replies to threads I'm following.

The problem is that the people that have access to fix this don't check the forums very often or are too busy to fix it. Sad

The mailer works fine sending out messages. It is just blacklisted (blocked) or something.

I tried registering with hotmail, gmail, aol. Nothing worked.

I tried 10MinuteMail, and within a split second received the activation email.


edit: oh nm, thx Switchbladed!
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Jondog
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« Reply #7 on: October 05, 2014, 08:31:01 PM »

Seems like some emails are getting through now, but not all of them.
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Jondog
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« Reply #8 on: October 17, 2014, 03:24:23 AM »

Seems like this might be fixed but the emails are coming from a new address (flashbang.biz) that was getting sent to my junkmail until I whitelisted it.
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eigenbom
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« Reply #9 on: November 01, 2014, 03:12:28 PM »

I don't seem to be getting PM notification emails, but I get thread notification ones. They aren't in my spam folder.
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Slader16
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« Reply #10 on: November 01, 2014, 03:14:43 PM »

I don't seem to be getting PM notification emails, but I get thread notification ones. They aren't in my spam folder.
Same here  Who, Me?
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eigenbom
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« Reply #11 on: November 05, 2014, 06:27:25 PM »

i just pinged derek and mwegner on twitter, hopefully they'll get someone on this soon
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Matthew
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« Reply #12 on: November 05, 2014, 09:24:15 PM »

I know topic reply emails are getting through, but not sure on other email triggers from SMF.  Will look into it when I get a sec!
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Matthew Wegner
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« Reply #13 on: November 05, 2014, 09:27:43 PM »

Password reset worked for me.  (Also I just realized this thread was started in September, back when email probably was down)...
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Matthew Wegner
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eigenbom
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« Reply #14 on: November 05, 2014, 10:09:32 PM »

Hey Matthew, thanks for taking a look. I sent you a PM to test the mailer.

Personally, I haven't been getting PM notification emails for a few weeks now. My last PM was only last week. I've double checked my spam and the notification setting in my profile. Not sure what the issue could be.
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eigenbom
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« Reply #15 on: November 05, 2014, 10:10:21 PM »

PS. I played Aztez at PAXAUS last weekend .. it's pretty rad, well done. Smiley
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