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TIGSource ForumsDeveloperTechnical (Moderator: ThemsAllTook)[RESOLVED] developer microsoft com / xboxactivate doesn't go to code entry page
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Moon Goon
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« on: April 13, 2016, 09:50:10 PM »

Trying to set up a retail Xbox One as a dev kit.

I did a factory restore on the Xbox One.
Set the user to my developer/live/hotmail account. (currently registered as a Windows developer)
Downloaded and installed the dev kit activation app.
Launched the dev kit app which brings up a screen with a link and a 6 character code.
I launch a web browser and type in the https://developer.microsoft.com/xboxactivate
It brings up the Microsoft Dev Center login page and I type in my developer account username which redirects me to the live login page
I log into the live login page and it takes me to the "Registration - Account info" screen.

At this point I'm at a loss.  Nowhere does it show a field to type in the 6 character code on the Xbox One.  I have sent out a support ticket but MS hasn't responded.  Anyone go through this?  Any solutions?
« Last Edit: May 06, 2016, 11:49:56 AM by Moon Goon » Logged

I'm a PEEK'er. I'm a POKE'er. And I'm a midnight coder. I type my programs and hit RUN.

Check out itch.io for my Atari 2600 game ROMs! http://theloon.itch.io/
Moon Goon
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« Reply #1 on: April 19, 2016, 07:42:46 AM »

If I posted this in the wrong section let me know.  If I find a solution to this problem then I might help other indie devs with this same issue so I'll post again.

This is the response from tech support so far:


  1.  Go to http://dev.windows.com
  2.  Click on dashboard link
  3.  Log in if you are not already logged in to the Microsoft Account associated with your dev center account
  4.  Click account settings (on the left)
  5.  Click Xbox One development consoles (on the left)

Step #2 brings me to the account info page which doesn't have an "account settings" on the left.

No one has gone through this?  Any guides for this process out there?
Logged

I'm a PEEK'er. I'm a POKE'er. And I'm a midnight coder. I type my programs and hit RUN.

Check out itch.io for my Atari 2600 game ROMs! http://theloon.itch.io/
Moon Goon
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« Reply #2 on: April 20, 2016, 12:38:04 PM »

In order to get at least some headway while waiting for MS tech support I ponied up $20 dollars for a single developer account on a brand new MS live account.  This actually worked.

This still doesn't explain how a long established live account that paid the full $100 for a corporate dev account cannot pass through to the activation page (or see such a link).
Logged

I'm a PEEK'er. I'm a POKE'er. And I'm a midnight coder. I type my programs and hit RUN.

Check out itch.io for my Atari 2600 game ROMs! http://theloon.itch.io/
Moon Goon
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« Reply #3 on: May 06, 2016, 11:49:27 AM »

Well, "problem solved" as I can get to the activate link now.  Unfortunately, MS didn't explain the root problem.  For some reason they changed which hotmail account was associated with the developer account.  So, the original hotmail account that I would expect to be linked wasn't.

It could be related (or not) but Symantec made us change the contact email to one with a domain we own.  This never came up in the single developer $19 dollar account.
Logged

I'm a PEEK'er. I'm a POKE'er. And I'm a midnight coder. I type my programs and hit RUN.

Check out itch.io for my Atari 2600 game ROMs! http://theloon.itch.io/
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