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September 18, 2019, 06:19:21 AM

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TIGSource ForumsCommunityTownhallForum IssuesCan't change email because profile settings page says my password is wrong
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Author Topic: Can't change email because profile settings page says my password is wrong  (Read 338 times)
nickgravelyn
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« on: March 27, 2018, 08:47:51 PM »

I'm trying to change the email account for my account but the page says my password is wrong. Except I just used that password to login and it's saved in a password manager so I'm just doing a copy/paste. Is there something about the "current password" field that would have issues with some characters in my randomly generated password that the normal login password box wouldn't?

I just want to change my email address. Tongue
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nickgravelyn.com
brushfire.games
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« Reply #1 on: March 28, 2018, 09:36:48 AM »

I've had a similar problem, as described here. A quick check seems to confirm that it's still present in my case. :/
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nickgravelyn
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« Reply #2 on: March 28, 2018, 07:56:57 PM »

So I was able to work around this. I logged out, went to the full login page, and did the password reset link. I then made a new password that only had letters and numbers and was shorter than my normal generated passwords. Then I was able to update my profile info.

Probably some weird issue with that password field compared to the others, but at least there was a way around it.
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« Reply #3 on: March 31, 2018, 10:46:28 AM »

Ah, thank you for that--it looks like a useful workaround! ^_^
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